Privacy Policy
Last updated: [15 Nov 2025]
At Riderplex (operated by NOWSKO TECHNOLOGIES PRIVATE LIMITED), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and share your data when you visit or make a purchase from riderplex.com.
By using our website, you agree to this Privacy Policy.
1. Information We Collect
Personal Information
When you make a purchase or create an account, we may collect:
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Name
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Email address
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Phone number
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Billing & shipping address
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Payment details (processed securely via third-party providers)
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Order details & history
Automatically Collected Information
When you browse our website, we automatically receive:
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IP address
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Device information
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Browser type
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Cookies & tracking data
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Pages viewed & visit behavior
Optional / Voluntary Information
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Product reviews & feedback
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Survey responses
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Customer support messages
2. How We Use Your Information
We use your information to:
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Process orders & payments
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Communicate order updates
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Provide customer support
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Improve our website & services
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Detect fraud & prevent misuse
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Personalize product recommendations
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Send marketing/promotional emails (only with consent)
3. How We Share Your Information
We do not sell or rent your personal data.
However, we may share information with:
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Payment gateways
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Logistics & courier companies
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Email/SMS service providers
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Analytics & advertising tools (e.g., Facebook Pixel, Google Analytics)
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Legal authorities where required
All third-party service providers are required to protect your data and use it only as instructed.
4. Cookies & Tracking
We use cookies and similar technologies to:
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Improve site performance
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Optimize user experience
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Track website usage
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Provide personalized content and ads
You may disable cookies through your browser settings, but some features may not function properly.
5. Payment Security
All online payments are handled securely by trusted third-party payment processors.
Riderplex does not store or process credit card / UPI / banking data.
6. Data Storage & Retention
We store your information only as long as necessary for:
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Order processing
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Legal compliance
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Customer service support
Once no longer required, data is securely deleted or anonymized.
7. Your Rights
You have the right to:
✔ Access the personal data we hold about you
✔ Request correction or deletion
✔ Withdraw marketing consent
✔ Request copy of your data
To request changes, contact us at: riderplex.rp@gmail.com
8. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect data from minors.
9. Data Protection & Security
We use industry-standard security measures to protect your data. However, no system is 100% secure, and we cannot guarantee absolute protection.
10. Links to External Websites
Our site may contain links to third-party websites. We are not responsible for their content or privacy policies. Please review their policies before providing information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
Continued use of our website indicates acceptance of the revised policy.
12. Contact Us
If you have questions about this Privacy Policy or your data, please contact us:
📩 Email: riderplex.rp@gmail.com
📍 Registered Office: Faridabad, Haryana, India
Legal Entity: NOWSKO TECHNOLOGIES PRIVATE LIMITED
